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Cell phone service quality in Antigua-Barbuda to be addressed by providers
Published on January 10, 2014 Email To Friend    Print Version

ST JOHN’S, Antigua -- The ministry of telecommunications, science and technology said it has become increasingly aware of an ongoing service quality issue that is affecting mobile phone subscribers in Antigua and Barbuda, particularly LIME and Digicel subscribers.

The service quality issue was the main focus of a teleconference late Wednesday afternoon convened by the minister of state with responsibility for telecommunications, science and technology, Dr Edmond Mansoor, and senior personnel of both LIME and Digicel.

During the teleconference, Mansoor, as well as government’s telecommunications consultant, Daryl Jackson, highlighted to the cell phone service providers, the government’s concern about growing congestion on the mobile networks, which is impacting the high quality of service that both Digicel and LIME customers have been accustomed to enjoying across and between their networks.

The CEO of LIME, Davidson Charles and Clement Samuel, business solutions development manager at Digicel, agreed to work immediately towards increasing capacity as well as increasing interconnection links between their networks.

A follow up meeting was scheduled for noon on Thursday, during which time the government expects to receive a detailed update on the status of the implementation of the increased capacity as well as the increased interconnection links.
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