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Antigua-Barbuda on right path to outsourcing market, says industry experts
Published on February 3, 2014 Email To Friend    Print Version

ST JOHN’S, Antigua -- Outsourcing industry experts, Nearshore Americas, consider Antigua and Barbuda as an ideal candidate for the high-end financial and medical outsourcing industry, as local consultations conclude.

Chairman of the Antigua and Barbuda Investment Authority (ABIA) Board of Directors, Dr McChesney Emanuel and founder of Nearshore Americas, Kirk Laughlin, said on Friday morning that the country is readying to participate in the burgeoning worldwide sector.

Nearshore’s research found the financial compliance and patient adherence fields were ideal industries for Antigua and Barbuda, due to local expertise and the ever increasing need for these services in the United States.

“These are jobs that are generally well paying and provide a lot of stability and also provide a lot of exposure to the global community. I want to stress these are knowledge-based job, jobs that really lean on the background of the individual, as well as, provide training in specific niche areas,” Laughlin said.

The consultant also identified Antigua and Barbuda’s highly literate society, proximity to the United States and familiarity with US business culture as characteristics that make the nation very attractive to companies looking to outsource services.

Emanuel said job creation from this industry could be realized in as little as a year. However, he stressed the nation would first have to ready itself for the impending sector.

“We have to make sure that what we are doing is sustainable. That is why we are moving in a very conscious way to make sure that, whatever niches we are focusing on, we have the employment levels and we can sustain employment in these areas,” the ABIA chairman stressed.

The Authority expects that 50 to 75 jobs would be created incrementally as the organization seeks to gradually and strategically grow outsourcing in Antigua and Barbuda.

To prepare for outsourcing, the nation must first build capacity in the areas of data collection, computer and technical training and commit to fostering increased cooperation between the private and public sector.

Nearshore’s findings were first revealed to private and public sector representatives during the ABIA-Nearshore Americas consultation and presentation series on January 29 and 30.

In an effort to ready the nation for an outsourcing market, on Friday the Authority held a meeting with key governmental ministries and personnel.
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